Leader-member exchange (LMX) and employer-employee guanxi (personal connections)
have received increasing amounts of attention in the workings of Chinese management and
organization. The purpose of this study seeks to examine the impacts of LMX and employer employee personal guanxi on organizational citizenship behaviors (OCBs), and test empirically whether this relationship is mediated by the emerging field of corporate social responsibility (CSR) in financial service personnel. Using a sample of two hundred and twenty-eight financial service employees, we tested several causal hypotheses pertaining to the antecedents and impacts of organizational citizenship behaviors by means of structural equation modeling to measure the relationship among these constructs. Research findings
indicate that LMX and employer-employee guanxi positively affect organizational citizenship behaviors (OCBs), mediated by corporate social responsibility (CSR). The empirical results and managerial implications of the findings are discussed and directions for future research are suggested.
International Research journal of Applied Finance, 2(1), 30-49